Australian High Commission
New Zealand
High Commission address: 72-76 Hobson Street, Thorndon, Wellington - Telephone: +64 (0)4 473 6411 - Fax: +64 (0)4 498 7135

Reminder about validity of passports when travelling to Australia

Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.

Passports 

Click here for a list of passport and notarial fees.

Who to contact and where to lodge your application

The Australian High Commission in Wellington provides passport services to Australian citizens in New Zealand (south of Lake Taupo), Cook Islands, Niue and Tokelau.

Telephone: 04 473 6411 (select option 2 — passport enquiries)
Fax: 04 498 7103
Email: wltn.passports@dfat.gov.au
Postal address: PO Box 4036, Wellington 6140
Physical address: 72-76 Hobson Street, Thorndon, Wellington 6011
Passport counter opening hours: Monday to Friday 9.00am - 4.00pm

The Australian Consulate-General in Auckland provides passport services to Australian citizens in New Zealand north of Lake Taupo.

Telephone: 09 921 8800 (select option 1)
Fax: 09 921 8820
Email: auck.passports@dfat.gov.au
Postal address: Private Bag 92023, Victoria Street West, Auckland 1142
Physical address: Level 7, Pricewaterhouse Coopers Tower, 186-194 Quay Street, Auckland 1010
Passport counter opening hours: Monday to Friday 8.30am to 12.30pm and 1.30pm to 4.00pm
For further information and online applications please visit Passports Australia.

For further information and online applications please visit Passports Australia

Upcoming Passport and Notarial Visits (South Island)

The Australian High Commission is planning visits to the South Island (NZ) to provide Passport interviews and Notarial services.

**Please contact us early to register your interest in an appointment**.

Proposed (indicative) dates:
2014 Late November – Early December             Christchurch
2015 March                                                          Dunedin

To register your interest in an appointment please:
Email: wltn.passports@dfat.gov.au or
Telephone: 04 473 6411 (select option 2- passport enquiries)


Please have on hand information such as:
1. Preferred location you would like the appointment.
2. Name and contact details of person attending appointment (mobile/email).
3. Type of appointment required (First Adult/Renewing Adult/Child Passport, Witnessing/Statutory Declaration/Notarial).
4. Preferred time of appointment.


Closer to the date of the visit we will contact you to confirm your appointment and go over what you will need to bring with you.
We will also confirm venue location, cost of the services and what payments we will be able to take on the day (some locations will not have EFTPOS available).


If there is enough interest additional days may be added.
 

Renewing an Australian Adult Passport (PC 7 form)

If you are an Australian citizen, aged 18 years or over and

EITHER: OR:
 Have an adult Australian passport that:
  • was valid for at least two years when issued, and
  • was issued after 1 July 2000, and 
  • was issued in your current name, date of birth and sex


Have a child Australian passport that:
  • was valid for at least two years when issued, and
  • was issued after 1 July 2005, and
  • you were 16 years or over at the time of issue, and
  • was issued in your current name, date of birth and sex

Note: If you cannot present your passport at the time of renewal you cannot use the renewal process.

You can select the link below to:
Complete an Australian Passport Renewal Application or contact either our Wellington or Auckland Office as per the above details to see if you qualify for the simpler renewal form. Have your most current passport with you when you phone

Australian Passport (PC8 form) 

These instructions apply to you if you are: 

Fully complete an 'Australian Passport Application Overseas' application form (PC8) in black ballpoint pen. The current application form is blue in colour and has the words "Form PC8_0408 (Page 1 of 11)" at the bottom right-hand corner of page 1.

Provided you are not required to attend an interview (see below), the completed form and supporting documents can be lodged by mail (see below).

When lodging your application you must also provide: 

Australian passport photo requirements

Click here for Australian passport photo requirements. These may differ from the usual passport photos made by local passport photo providers. When purchasing your passport photos, ensure that you inform the photographer of all the Australian passport photo requirements before the picture is taken.

If you do not satisfy the above criteria, read the information below for instructions on how to apply for or renew your Australian passport using the PC8 form.

Additional requirements for a minor (under 18 years):

All original documentation will be returned to you with the new passport. If you require the immediate return of your identification, please enclose a letter requesting that your identification be returned as soon as possible, along with a return, self-addressed, signature-required courier pack.

You are required to attend an interview if:

Who can be a Guarantor?

The applicant's guarantor fills in Sections 11 of the passport application form and writes directly on the back of one photo "This is a true photograph of [applicant's full name]" and signs it. Do not use sticky labels. 

To avoid delays please ensure your identifier is easily contactable by telephone during normal business hours.

Your guarantor must: 

AND either: 

Approved Occupational and Professional Groups

Accountant (qualified)
Bank Manager
Barrister or Solicitor
Chartered Engineer
Clerk of the Courts
Clerk of Petty Sections
Defence Force member (with 5 yrs continuous service)
Dentist
Elected Member of Parliament
Judge
Marriage Celebrant
Medical Practitioner (Registered)
Nurse (Registered)
Patent Attorney
Pharmacist
Police Officer (with 5 yrs continuous service)
Postal Manager
Public Servant (current full time employees of Govt Depts or Local Govt, employed continuously for 5+yrs by their current employer)
Teacher (full time & have been teaching 5 yrs or more at schools or tertiary institutions)
Veterinary Surgeon (Registered)

Please Note: A NZ Justice of the Peace can only be used if he or she is a registered Marriage Celebrant. They must indicate they are also a Marriage Celebrant, for example, "JP/Marriage Celebrant". 

Lost and stolen passports 

The Australian Passports Act 2005, which came into effect on 1 July 2005, introduces new measures to protect Australian passports and passport holders. Identity theft is a growing problem with serious consequences for our security at home and abroad. It can involve the illegal use of documents - such as passports - issued in another person's name.

The new Act combats this problem by introducing tougher penalties for passport fraud and stricter procedures for dealing with lost or stolen passports. It requires Australians at home and overseas to report a lost or stolen passport as soon as possible. It authorises the department to cancel such passports immediately and permanently and to notify international border control authorities that they are no longer valid.

Mandatory reporting and immediate cancellation will help us to prevent criminals and terrorists from using lost or stolen passports to assume someone else's identity. This is something in which all Australians have a stake. 

How to report your passport as lost or stolen

As an Australian residing overseas, you can report a lost or stolen passport: 

Under no circumstances should you try to use a passport that you have reported as lost or stolen. This is illegal and heavy penalties apply. 

Recovered passports 

If you report your travel document as lost or stolen, but recover it within three months of it being reported as lost or stolen and you can produce it at interview when applying for a replacement travel document, you may now be eligible for a fee waiver to the value of one lost/stolen fee. This waiver only applies if you have only lost or had stolen a travel document once in the preceding five years.

If you believe you are eligible for a fee waiver based on the above, you should complete section 10 of the passport application form and the passport interviewer will determine if you are eligible for a fee waiver. If eligible, the passport interviewer will also ensure that you are not charged at interview for the cost of one lost/stolen passport fee.

Under no circumstances should you try to use a passport that you have reported as lost or stolen. This is illegal and heavy penalties apply. Note, fees are subject to change due to fluctuations in the Australian / New Zealand dollar exchange rates. 

Additional passport fees for lost and stolen passports 

The Australian Passports Act 2005, which came into effect on 1 July 2005, encourages Australians to protect their passport by introducing a lost or stolen passport fee in addition to the normal passport application fee. This additional fee must be paid when applying for a replacement passport.

The amount of the additional fee depends on the number of passports an individual has lost or had stolen in the previous five years. The validity of the replacement passport will also be reduced if three or more have been lost or stolen. Click here for information about the current cost of the additional lost or stolen passport fee. 

You can use the passports website to confirm the number of passports you have lost or had stolen. Note, fees are subject to change due to fluctuations in the Australian / New Zealand dollar exchange rates. 

Applications for the refund of a lost or stolen passport fee

An arrangement has been put in place to refund the lost or stolen passport fee where passport holders can establish they were not responsible for the loss or theft. You can apply for a refund within three months of reporting and only if the passport was lost or stolen in circumstances beyond your control. You cannot apply for a refund if insurance covers you against payment of the lost or stolen fee. Contact your nearest Australian mission for more information on applications for a refund. 

How do I get a passport application form?

Passport application forms can be downloaded from www.passports.gov.au

Or request a form by:

PHONE:

04 473 6411 press option 1 (for South Island and North Island south of Taupo)
OR 09 921 8800 (for North Island north of Taupo)

FAX: 04 498 7103 press option 1 (for South Island and North Island south of Taupo)
OR 09 921 8820 (for North Island north of Taupo)

EMAIL: wltn.passports@dfat.gov.au

Note: When sending email, please give us your postal address so we can send a form to you. We cannot send applications by email.

How much does it cost and where do I lodge my application?

Click here for information on passport fees and where to lodge your form.