Australian High Commission
New Zealand
High Commission address: 72-76 Hobson Street, Thorndon, Wellington - Telephone: +64 (0)4 473 6411 - Fax: +64 (0)4 498 7135

Reminder about validity of passports when travelling to Australia

Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.

Passports

Click here for a list of passport and notarial fees

Who to contact and where to lodge your application

The Australian High Commission in Wellington provides passport services to Australian citizens in New Zealand (south of Lake Taupo), Cook Islands, Niue and Tokelau.

Telephone: 04 473 6411
Fax: 04 498 7103 (select option 1)
Email: wltn.passports@dfat.gov.au
Postal address: PO Box 4036, Wellington 6140
Physical address: 72-76 Hobson Street, Thorndon, Wellington 6011
Passport counter opening hours: Monday to Friday 9.00am - 4.00pm

The Australian Consulate-General in Auckland provides passport services to Australian citizens in New Zealand north of Lake Taupo.

Telephone: 09 921 8800 (select option 1)
Fax: 09 921 8820
Email: auck.passports@dfat.gov.au
Postal address: Private Bag 92023, Victoria Street West, Auckland 1142
Physical address: Level 7, Pricewaterhouse Coopers Tower, 186-194 Quay Street, Auckland 1010
Passport counter opening hours: Monday to Friday 8.30am to 12.30pm and 1.30pm to 4.00pm 

For further information and online applications please visit Passports Australia.

 

 

Australian Passport PC7 application criteria

Are you eligible for the simpler Australian passport renewal form (PC7 form)?
You may be eligible for our simpler one-page renewal form (PC7), if you are 18 years of age or over AND have an adult Australian passport that: 

If you satisfy the above criteria, contact either our Wellington or Auckland office as per the above details to see if you qualify for the simpler renewal form. Have your most current passport with you when you phone.

Australian passport (PC8 form)

These instructions apply to you if you are: 

Fully complete an 'Australian Passport Application Overseas' application form (PC8) in black ballpoint pen. The current application form is blue in colour and has the words "Form PC8_0408 (Page 1 of 11)" at the bottom right-hand corner of page 1.

Provided you are not required to attend an interview (see below), the completed form and supporting documents can be lodged by mail. When lodging by mail we recommend sending via registered mail or courier.

When lodging your application you must also provide:

Australian passport photo requirements

Click here for Australian passport photo requirements. These may differ from the usual passport photos made by local passport photo providers. When purchasing your passport photos, ensure that you inform the photographer of all the Australian passport photo requirements before the picture is taken.

If you do not satisfy the above criteria, read the information below for instructions on how to apply for or renew your Australian passport using the PC8 form.

Additional requirements for a minor (under 18 years)

All original documentation will be returned to you with the new passport. If you require the immediate return of your identification, please enclose a letter requesting that your identification be returned as soon as possible, along with a return, self addressed, signature-required courier pack

You are required to attend an interview if:

Who can be a guarantor?

The applicant's guarantor fills in Section 11 of the passport application form and writes directly on the back of one photo "This is a true photograph of [applicant's full name]" and signs it. Do not use sticky labels. An example is to the right.

To avoid delays please ensure your identifier is easily contactable by telephone during normal business hours.

Your guarantor must: 

AND either: 

Approved occupational and professional groups

Accountant (qualified)
Bank Manager
Barrister or Solicitor
Chartered Engineer
Clerk of the Courts
Clerk of Petty Sections
Defence Force member (with 5 yrs continuous service)
Dentist
Elected Member of Parliament
Judge
Marriage Celebrant
Medical Practitioner (Registered)
Nurse (Registered)
Patent Attorney
Pharmacist
Police Officer (with 5 yrs continuous service)
Postal Manager
Public Servant (current full time employees of Govt Depts or Local Govt, employed continuously for 5+yrs by their current employer)
Teacher (full time & have been teaching 5 yrs or more at schools or tertiary institutions)
Veterinary Surgeon (Registered)

Please Note: A NZ Justice of the Peace can only be used if he or she is a registered Marriage Celebrant. They must indicate they are also a Marriage Celebrant, for example, "JP/Marriage Celebrant". 

Lost and stolen passports

The Australian Passports Act 2005, which came into effect on 1 July 2005, introduces new measures to protect Australian passports and passport holders. Identity theft is a growing problem with serious consequences for our security at home and abroad. It can involve the illegal use of documents - such as passports - issued in another person's name.

The new Act combats this problem by introducing tougher penalties for passport fraud and stricter procedures for dealing with lost or stolen passports. It requires Australians at home and overseas to report a lost or stolen passport as soon as possible. It authorises the department to cancel such passports immediately and permanently and to notify international border control authorities that they are no longer valid.

Mandatory reporting and immediate cancellation will help us to prevent criminals and terrorists from using lost or stolen passports to assume someone else's identity. This is something in which all Australians have a stake. 

How to report your passport as lost or stolen

As an Australian residing overseas, you can report a lost or stolen passport:
 

Under no circumstances should you try to use a passport that you have reported as lost or stolen. This is illegal and heavy penalties apply.  

Recovered passports

If you recover your passport after reporting it as lost or stolen you must return it to the nearest Australian diplomatic or consular mission. Do this within three months and you may qualify for a one-off payment (but only if you have already paid the lost or stolen passport fee). Under no circumstances should you try to use a passport that you have reported as lost or stolen. This is illegal and heavy penalties apply. Note, fees are subject to change due to fluctuations in the Australian / New Zealand dollar exchange rates.  

Additional passport fees for lost and stolen passports

The Australian Passports Act 2005, which came into effect on 1 July 2005, encourages Australians to protect their passport by introducing a lost or stolen passport fee in addition to the normal passport application fee. This additional fee must be paid when applying for a replacement passport.

The amount of the additional fee depends on the number of passports an individual has lost or had stolen in the previous five years. The validity of the replacement passport will also be reduced if three or more have been lost or stolen. Click here for information about the current cost of the additional lost or stolen passport fee.

You can use the passports website to confirm the number of passports you have lost or had stolen. Note, fees are subject to change due to fluctuations in the Australian / New Zealand dollar exchange rates. 

Applications for the refund of a lost or stolen passport fee

An arrangement has been put in place to refund the lost or stolen passport fee where passport holders can establish they were not responsible for the loss or theft. You can apply for a refund only if the passport was lost or stolen in circumstances beyond your control. You cannot apply for a refund if insurance covers you against payment of the lost or stolen fee. Contact your nearest Australian mission for more information on applications for a refund. 

How do I get a passport application form?

Passport application forms can be downloaded from www.passports.gov.au. Or request a form by:

Phone:
04 473 6411 press option 1 (for South Island and North Island south of Taupo)
OR 09 921 8800 press option 1 (for North Island north of Taupo) 

Fax:
04 498 7103 press option 1 (for South Island and North Island south of Taupo) 
or 09 921 8820 (for North Island north of Taupo)

Email: 
wltn.passports@dfat.gov.au (for South Island and North Island south of Taupo)
auck.passports@dfat.gov.au (for North Island north of Taupo)

Note: When requesting an application form via email, please give us your postal address so we can post a form to you. We cannot send applications by email.